With a new year right around the corner comes new digital initiatives to look forward to. At the rate technology has progressed, and continues to progress, 2019 will be defined by the companies that make big, but strategic bets on digital business transformation initiatives to enhance operational efficiencies. Organization leaders need to learn quickly about which trend(s) will be beneficial to their operations, understand those trends thoroughly, and execute. To help you get started, here are a few digital trends set to take the main stage in 2019.

  1. Big Bets on Digital

To align with corporate performance goals for the new year, companies will seek to make the big decisions on digital that can help accelerate business growth. This starts with a strong strategy put together by the CEO, CIO/CDO/CTO, CFO, and other functional leaders, and is supported by employees that are personally willing to learn and grow. By focusing on true digital business transformation and having the endurance to see those initiatives through, companies will be relevant and resonant in today’s digital age, and will reap the benefits of being so.

  1. Next-Gen IoT

With the emergence of smart devices over the last few years, 2019 will see companies bring “smart” to the workplace. Industrial IoT has already taken over numerous industries, and IoT, overall, will be a driving force behind the next-gen platforms companies decide to implement. This advancement will enable more in-depth analysis of large-scale market data and will unravel the valuable, multidimensional correlations that can give insight into more appropriate business actions and outcomes.

  1. The Disappearance of the Data Center

With everything moving to the cloud, an in-house data center has become less important for companies. For purposes of cost- and time-efficiencies, companies moving to the cloud have more resources to spend on their core competencies while cloud providers take care of locality services and bandwidth provisions. As companies continue to migrate bits of their business to the cloud, expect to see data center lose its floorspace in the modern workplace.

  1. Cloud Disruption

While the cloud has been a valuable means for massive data storage and sharing, companies are beginning to move past the cloud with new-age technologies. Decentralized, event-driven setups, such as blockchain, and serverless architectures will dominate the market. The companies that leverage these new tools and apply them to their operations will have the leading edge going into the new decade.

  1. Information Enlightenment

Making the most of your data assets has always been of the utmost importance. In 2019, however, that won’t just be a demand; it will be an outright expectation. Companies skilled in aggregating, analyzing, and using their data the right way will put that data to use through Artificial Intelligence and Machine Learning. With the right combination of business acumen and technological finesse, these companies will improve existing service offerings and possibly even create new sources of revenue.

  1. Better Customer Experiences

At the end of the day, it’s all about being remembered by your customers for something great. Given the new, stringent data privacy laws throughout the world, companies need to re-evaluate their digital strategy to create safe, meaningful experiences for their customers. By implementing strong cybersecurity and analytics practices, companies will be able to deliver more secure experiences that lead to better interactions with customers. This is a key success factor in tomorrow’s business world where the gap between the physical and the digital must be bridged effectively to develop unique, last impressions in the minds of customers, globally.

Companies, small and large alike, will be fighting for a significant share of tomorrow’s digital opportunities – a big part of establishing dominance in the era of next-gen. Mastech Digital – a digital transformation services company specializing in the creation and success of future-ready enterprises – is leading the charge with strong in-house capabilities in leading technologies as well as an industry-recognized practice that provides rare, highly-skilled individuals capable of taking your organization to the next level. Make 2019 the year your enterprise not only digitally transforms, but elevates.


Mike Bryan
SVP & Head – Direct Sales

As businesses today seek to keep up with the rapidly-changing technology landscape, an increased struggle exists in finding the right individuals with the right set of skills to help such businesses evolve with the times. While mainstream technologies remain the backbone of many businesses, digital technologies are those that will help businesses stay relevant moving forward. We’ve compiled a short list of the top tech skills to look out for in 2018, which can bring your business greater efficiencies.

Data Management & Analytics

While this segment of the IT industry has been on the rise for quite some time, now is when the vast majority of companies are realizing the true value of efficiently-managed and -analyzed enterprise data assets. Hiring managers are paying top dollar for individuals who are skilled at organizing and analyzing large amounts of data, and deriving valuable insights from that data for enhanced decision-making. Our Data Management & Analytics business unit, Mastech InfoTrellis, is at the forefront of facilitating information excellence for our clients by providing best-in-breed solutions in Master Data Management, Enterprise Data Integration, and Big Data and Analytics.

Data Visualization

“A picture is worth a thousand words.” The saying was true when it was first uttered ages ago, and it still holds true today. Often coupled with Data Analytics, visualization must be taken as both an art and a science. The ability to break down difficult ideas into easy-to-understand visuals is a skill that requires a thorough understanding of complex technical concepts and artistic communication. Individuals who with these traits are sought after for their ability to connect to audiences across a much wider spectrum, increasing company visibility in the marketplace.

Cloud Computing

As more and more processes take to the cloud, for reasons of simplicity or cost-effectiveness, the number of required individuals who can facilitate such processes increases in proportion. Capabilities in cloud database management or programming skills for building cloud-based applications are in high demand as companies seek to free up bandwidth onsite by moving their efforts online. Taking note of this trend, as a Salesforce Registered Consulting Partner, our in-house Salesforce practice is helping customers create the right kind of digital customer engagement ecosystem in their enterprise.


Security has become a top priority for most, if not all companies now. With numerous high-profile breaches making headlines, the demand for adept cybersecurity professionals is on the rise. Companies want to be able to sense a threat from miles away, deal with the threat as quickly and as easily as possible, and continue business as usual – a feat that takes immense expertise and a wide knowledge of software development, networking, operating systems, and more.

Mobile Development

Anticipated to keep growing inevitably are devices such as smartphones and tablets. Building applications for multiple operating systems will continue to be in demand as companies explore new ways of expanding their reach by way of portable devices. Adding to the hype are features such as AR and VR, which are calling for a whole new breed of mobile app developers, familiar with UI/UX design and agile methodologies, to take a company’s mobile experience to the next level.

UI/UX Design

A key aspect of any program is the way it is experienced by the end user. Designs should be intuitive, contemporary, and aesthetically pleasing to anyone interacting with the program. This requires a solid foundation in front-end web development and graphic design, providing users of a company’s program with a smooth and sophisticated experience – a key engagement and retention factor for many end users.

While skills in the aforementioned areas are by no means the only skills that will lead an organization to the promised land of peace and prosperity, when used by the right people in the right areas of the business, the mentioned skills can help initiate a process of digital transformation, making a business more valuable to its customers. Mastech Digital, the premier digital transformation services company in North America, is at the forefront of facilitating this change for customers, by sourcing and selecting the most adept individuals, skilled in digital technologies and the SMAC stack, and capable of tackling a company’s most challenging problems.

Mike Bryan
Head – Direct Sales

Digitization has or will become an integral part of every company’s growth strategy. What was earlier used tactically to handle smaller processes has now become the strategic core of day-to-day business functions. With information being readily available all the time, the customer decision making process has become short and most times even guided by gut and impulse. This has driven organizations to increasingly adopt digital solutions to transform and grow their business. Customized digital solutions are one of the top contributors to companies’ positive returns on investments.

Retail, for example, relies heavily on customer buying patterns and this can now be effectively predicted through analytical solutions, allowing retailers to customize offers and increase the propensity of new as well as repeat orders.

In the supply chain of a manufacturing set up, right from the inception of the product idea through production, marketing and sales, digitization fades out the inert component lines. All the players involved in an organizational line are digitally integrated within the manufacturing system.

Insurance underwriting and claims, for instance, are so well digitized, that the entire process is a happy experience for customers, who’d have otherwise gone through the insurance process due to unpleasant circumstances.

For legacy-based organizations, the process of transforming into an all-inclusive digital set up is much more complicated than what it is for relatively modern or new-age companies. Then, of course, there are companies which are somewhere between these two ends of the paradigm. However, there are some basic tenets that allow optimum use of digitization.

Whether you are embarking on the digital concord or are in between, there are some things that can be kept in mind to ensure that the digital transformation takes place smoothly.

Don’t overdo, and definitely don’t under-do.

Not everything needs to be digitized. It is hence important to identify the right function points and processes that need to be part of the digital transformation. Do not forget, while the transformation may be digital, innovation, remains human!

Benefits are sometimes instant, at times take time, and at other times, accrue over a period.

Not all eggs hatch immediately, and definitely not together. Some digital processes, deliver the desired results, over a period of time, while with some, you may see the impact, almost instantly. The pulpit pounder says, both are normal. Hence, do not panic, and more importantly, do not abort anything. Persistance, is the word!

DXO may be a new horse in your leadership stable!

Not a bad idea to have a Digital Transformation Officer who can lead all digital initiatives right through strategy, execution, and outcome. But yes, do not tuck him into the CTO or the CIO organization. Give him free reigns and let him have his organization, that ideally will be a mix of marketing and technology professionals.

The CMM of Digital Transformation: Culture, Mindset, Money!

Without a mind to change, nothing changes. The People Head of the organization, his team and the communication departments, play the digital orchestra together to make it sound like music to all employees’ ears. The benefits, most importantly, at an individual level, must be well communicated to all employees, consistently. Digital transformation, must become a culture within the organization, something that defines every individual as well as the company, as a whole. And of course, it finally boils down to money. While it is not necessary to have a lavish budget, it is important to have the right-sized and sustained budget to get the best returns on digital investments.

Happy Digitization!


Head - Direct Sales Mike-Bryan
Mike Bryan
Head – Direct Sales