SALESFORCE.COM

We specialize in helping your organization better engage with your customers through Salesforce.com. As a seasoned Salesforce.com partner, Mastech Digital has experience and exposure in building the most efficient roadmap for implementation, integration and upgrades of Salesforce.com solutions. This helps you to create the right kind of digital customer engagement ecosystem in the enterprise.

SALESFORCE.COM DELIVERY

Mastech Digital provides expertise across the Salesforce.com product suite and delivers value that contributes to the Digital Transformation of your enterprise.

SALES CLOUD

Our focus: Manage accounts, contacts, activity, opportunity and partner relationships to drive revenue and grow your business.

FORCE.COM

Our focus: Develop custom apps with the industry’s leading cloud-based PaaS solution with speed, ease, and mobility.

SERVICE CLOUD

Our focus: Call Center and Customer Service to improve customer service delivery with case management processes, customer portal, and social media.

MARKETING CLOUD

Our focus: Lead Generation and Campaign Management to increase opportunities through effective lead management, marketing automation, lead scoring, social engagement with customers.

INTEGRATION

Our focus: Connect Functionality and Data for Real Results to leverage off-the-shelf connectors, web services, and other integration tools and interface Salesforce.com with other mainstream and ERP systems across your enterprise.

QUICK START

To ensure you derive value out of your Salesforce.com investments, Mastech Digital can get you up and running – fast. Our ability to react to your needs allows for greater flexibility and better decision making for further expansion and Salesforce re-engineering.

ASSESSMENT AND ROADMAP

Our Salesforce.com experts specialize in conducting workshops that assess your current state and plan a roadmap to the desired state of Salesforce.com implementation. These work best if you are an existing Salesforce.com user or looking for a new implementation. They last anywhere between three days to two weeks and include check-up programs that leverage the best practices in Salesforce.com.

INTEGRATION

The full potential of Salesforce.com can be unlocked if integrated with other applications in ERP, Marketing Automation or your data warehouse. Mastech Digital’s Salesforce.com experts can help you integrate any applications with Salesforce seamlessly to derive more value out of the implementation.

RE-ENGINEERING

Our agile Salesforce.com practice experts can help re-engineer your existing Salesforce.com instance based on your changing business models. Further, as part of the derivative from our Assessment workshop, we can tune your Salesforce.com instances to deliver higher value through re-engineering.

LET'S GET IN TOUCH

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