DIGITAL LEARNING SERVICES

Not too long ago, corporate learning was solely reliant upon physical media – the pen, the pad, and the whiteboard. However, with the emergence of digital technologies, we have seen a rise in blended learning models. By mixing traditional education with digital applications, employees can gain knowledge both in and outside of the workplace, with and without formal instruction. This fulfils the purpose of digital learning, which is to bring education to the employee.

The digital learning content concerned with such practices continues to grow rapidly, and falls primarily into two digital learning categories – micro-learning and macro-learning. The former comprises brief learning modules, covering a specific topic or issue, through videos, articles, tools, and more. The latter, on the other hand, comprises entirely new domains of expertise, through in-depth courses and programs, aimed at teaching employees new-yet-vital skills for the job. The combination of both are used to ensure employees are learning more and learning continuously.

We don’t think of learning as an exercise or an activity, but as an organizational strategy to continually grow and improve. Our Digital Learning Services put together a custom training program for different organizational needs. With rich experience and proven success in handling several digital learning and performance engagements across industries, Mastech Digital’s team combines digital and physical modes of learning methods to ensure unified organizational behaviour and augmented performance across teams.

MASTECH DIGITAL'S LEARNING PARADIGM

MASTECH'S DIGITAL LEARNING PRACTICE

ANALYSIS AND ROADMAP

During this phase, Mastech Digital’s Learning experts assess the learning needs of the organization and determine the actual or current levels of performance and knowledge-base. After which, the optimal performance levels are determined against which a custom learning program is crafted. This also involves extensive interviews and review of the existing material and documentation. The right media mix is determined with the learning program broken down to a task level in conformance with performance functions, roles and responsibilities.

INSTRUCTIONAL DESIGN

Design blends the art, logic, and content of the training, resulting in a well balanced, highly interactive program. Since our design philosophy rests on “learning by doing, we begin creating the instructional concept by determining what the participant can realistically do through the training program. We work with you to identify practical goals and related business impact. In conjunction with goals, we want to understand what you think will work within your organization’s culture.

The instructional design phase involves a goal-driven, learn-by-doing approach allowing the learners to acquire realistic experiences and apply knowledge and/or skills.

A Design document is prepared as a blueprint for the next phase of development.

DIGITAL CONTENT

Content is now created based on Design blueprint document. Content in different forms – video, web application, presentations, game-based, podcasts, case references, physical instructions – is created and integrated into a carefully woven learning program.

Modules of the training program are developed around job tasks with a clear definition of each step in the task such as introductions, demonstrations, hands-on exercises, review mechanisms and job aids to be used.

IMPLEMENT

Once the training program is crafted as per the planned schedule, our experts conduct train-the-trainer sessions for each course developed.

EVALUATE

Mastech Digital encourages a constructive review mechanism to evaluate the effectiveness of the training program. Feedback frameworks are implemented and the training database is handed over to ensure archival and re-use.

LET'S GET IN TOUCH

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