We don’t think of Learning as an exercise or an activity, but as an organizational strategy to continually grow and improve. Our Digital Learning Services puts together a custom training program for different organizational needs. With rich experience and proven success in handling several learning and performance engagements across industries, Mastech Digital’s team combines digital and physical modes of learning methods to ensure unified organizational behavior and augmented performance across teams.
During this phase, Mastech Digital’s Learning experts assess the learning needs of the organization and determine the actual or current levels of performance and knowledge-base. After which, the optimal performance levels are determined against which a custom learning program is crafted. This also involves extensive interviews and review of the existing material and documentation. The right media mix is determined with the learning program broken down to a task level in conformance with performance functions, roles and responsibilities.
Design blends the art, logic, and content of the training, resulting in a well balanced, highly interactive program. Since our design philosophy rests on “learning by doing, we begin creating the instructional concept by determining what the participant can realistically do through the training program. We work with you to identify practical goals and related business impact. In conjunction with goals, we want to understand what you think will work within your organization’s culture.
The instructional design phase involves a goal-driven, learn-by-doing approach allowing the learners to acquire realistic experiences and apply knowledge and/or skills.
A Design document is prepared as a blueprint for the next phase of development.
Content is now created based on Design blueprint document. Content in different forms – video, web application, presentations, game-based, podcasts, case references, physical instructions – is created and integrated into a carefully woven learning program.
Modules of the training program are developed around job tasks with a clear definition of each step in the task such as introductions, demonstrations, hands-on exercises, review mechanisms and job aids to be used.
Once the training program is crafted as per the planned schedule, our experts conduct train-the-trainer sessions for each course developed.
Mastech Digital encourages a constructive review mechanism to evaluate the effectiveness of the training program. Feedback frameworks are implemented and the training database is handed over to ensure archival and re-use.
LET'S GET IN TOUCH
Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP HANA, as well as Digital Learning Services. Mastech is listed on the NYSE under the symbol MHH.
1305 Cherrington Parkway Building 210, Suite 400 Moon Township, PA 15108