Offshore staffing Vs. Outsourcing
Jul 21,

Hiring Tech Professionals Offshore or Outsource- Which is Better?  

  •   Babu Venkatachalapathy
  •   Offshore Staffing
  •   0
  • A  2021 report by McKinsey & Company reveals that 87% of the companies worldwide are skeptical of a skill gap within their organization. While 43% of the respondents believe they are already faced with a skill shortage, 22% said they anticipate one in the next two years.

    As a result, many companies rely on overseas talent to compensate for the skill gap in their homeland. Two main components of this trend are engaging offshore staff and outsourcing. Let’s take a closer look at them and understand their differences.

    What is Offshore Staffing?

    Offshore staffing involves hiring employees from different countries and having them carry out all or part of your business functions. 

    What is Outsourcing?

    Outsourcing is when you deploy a third-party service to complete work for your organization. 

    Offshore staffing Vs. Outsourcing- What is the difference?

    Although both methods are used for increasing the efficiency of business functions, there lies a fundamental difference between the two. Your offshore team is an integral part of your in-house team, except they work from a different location than yours and are not required to be in the office. In this case your team is still responsible for the deliverables. On the other hand, outsourcing service providers are third parties and own the deliverables, meaning they get the work done on a project-to-project basis.

    Consider an example. Let’s say you want to set up an e-commerce store to sell products online, but your company is running short on the required skill set. Now, you have two options: contract the entire project to a third-party firm or hire competent candidates from another at minimal rates. The former strategy is outsourcing, whereas the latter is offshore IT staffing. Offshore staffing agencies help you find and recruit skilled talent from across the globe with minimum hassle. 

    Offshore staffing Vs. Outsourcing

    Benefits of Offshore Staffing & Outsourcing

    Outsourcing and offshoring present excellent opportunities for businesses to improve efficiency and maximize profits, Here’s how:

    1. Opportunity for massive cost-saving

    Outsourcing- Deloitte says that about 70% of the companies outsource part of their business operations to save on significant expenses. Outsourcing helps companies cut back on costs like employee benefits, training, equipment, and other resources that would’ve otherwise been needed if work was carried out in-house.

    Offshoring– Developing countries like India, the Philippines, Mexico, and others are some of the most sought-after locations for offshoring due to the lesser cost of living and favorable government policies. For example, a detailed comparison between Indian and US salaries shows how offshoring helps companies save up on a huge number of expenses. Hiring offshore staff helps companies employ skilled talent at much lower wages than those in the homeland and leverage tax-related benefits offered by respective governments. 

    2. High-quality work & improved efficiency

    Outsourcing– Some projects may require specialized skills for their execution. However, it may not always be possible for you to have those skills in-house. This is where outsourcing services come in handy. They are well-equipped with the human resources and latest technology to carry out your work efficiently and deliver high-quality results. 

    Offshoring– Some companies consider engaging offshore staff as a strategic necessity when it comes to filling up for skill-gaps and maintaining the quality of work. Offshore staff bring with them a new set of skills to your organization which raises the efficiency and standard of work. Make sure you keep up with the latest trends in offshoring to make the most out of it.

    3. Access to new marketing opportunities

    Outsourcing– Outsourcing has always been a powerful tool for globalization. Contracting work to third-party organizations helps you access a vast pool of talent globally. With world-class talent and expertise at your disposal, you can quickly bring in new products and services to compete in the international market.

    Offshoring– Almost like a ticket to expanding overseas operations, recruiting offshore staff provides firms access to global markets. Hiring a workforce from different geographies helps companies increase their visibility internationally. Moreover, it allows them to leverage a region’s local resources and research new audiences. 

    4. Improved focus on core competencies

    Outsourcing– By outsourcing the non-core functions of your business, you can free up your in-house team to focus on more strategic tasks. They will then have the time and resources to invest in brainstorming, scaling up, and carrying out core competencies with full attention.

    Offshoring- Similarly, when you employ offshore expert staff for specific business functions, the work gets distributed effectively. Consequently, your in-office team is left with tasks other than those central to your organization’s functioning; hence, they can give their best.

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    Every organization may not be able to experience the benefits of offshore staffing and outsourcing in a similar manner. As both strategies come with some upsides and some downsides, there is no straight answer to which one is better. You must weigh all your options before you decide to invest your time and money into any of them.

    Go for the one that best serves your needs and aligns with your business goals. Who knows, a combined approach may be the best where you offshore some part of your operations and outsource others?!

    Frequently Asked Question

    How can I get the benefits of both offshore staff and outsourcing?
    Both strategies are reliable and are suitable for different purposes. For example, outsourcing can be done for easy and repetitive tasks such as data entry, call center, etc. Offshoring can be utilized for more skill-intensive functions such as software development, data analytics, and likewise.
    How can I ensure time coordination between my offshore employees and in-house team?
    Mastech Digital helps you hire offshore teams and administrative experts who work remotely from our delivery centers in India. Your offshore employees work in US-mirrored environments in India and ensure round-the-clock business continuity.
    Hiring offshore employees may take a lot of time due to the vast number of options available. How will I find the right candidate?
    This is where an offshore staffing agency comes in handy. They already have a pool of vetted candidates which they keep building upon and updating with time. Given your requirements, they can quickly help you connect with suitable candidates and reduce the time-to-hire.
    Until now, I have been outsourcing IT-related work. Will there be any benefit if I switch from outsourcing to hiring offshore staff for the same?
    Digital transformation has become the center stage in defining growth for organizations today. Therefore, your IT requirements are bound to increase in the future, and in such a scenario, it is better to have an offshore team to handle increased workloads during times of need.

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