Blogs
Data Activation
How LLMs and Conversational Analytics Are Transforming Customer Service
The digital age has had its share of pros and cons, depending on who you ask. However, ...
Data Activation
How to Streamline Sales, Marketing, and Customer Contact Centers for Business Success
The business landscape is a symphony of interconnected departments, each vital to the ...
Data Activation
How to Improve Customer Engagement with Integrated Sales and Marketing
In today's dynamic landscape, customer engagement reigns supreme. A study by PWC revealed ...
Data Activation
Navigating Efficiency: Tracking Essential Metrics for Chatbot Effectiveness
Chatbots - maximizing efficiency and customer satisfaction Chatbots have become an ...
Data Activation
Customer Service
Unleashing Success: 7 Key Metrics to Monitor for a Chatbot Implementation
In the world of Customer Experience (CX), chatbots have become a game-changer, enhancing ...
Data Activation
6 Steps to a Successful CRM Implementation
Introduction Implementing a successful Customer Relationship Management (CRM) system is ...
Data Activation
Updating a Database Table in an Oracle Machine Learning Notebook for Python
Introduction Oracle Machine Learning Notebooks are very powerful and allow you to ...
Data Activation
Probing DataFrames in Oracle ML Notebook: Python Iteration Techniques
Introduction Oracle Machine Learning Notebooks are very powerful and allow you to ...
Data Activation
Real-Time Targeted Marketing in the Age of ChatGPT
Introduction Targeted marketing effectively breaks down the larger market into smaller ...
Data Activation
Customer Service
Business Benefits of Integrating Sales and Marketing Data with Customer Contact Center
Overview In a data-driven world, customer experience is no longer limited to just ...