Connected Consumer and Retail
From data chaos to autonomous commerce. We help retailers build AI-ready data infrastructures
Personalized Customer Experience. Optimized Operations.
Retail is being rewritten by AI. We power your data and AI journey with deep retail domain expertise, delivering industry-specific solutions across omnichannel engagement, customer intelligence, dynamic pricing, and demand sensing — creating measurable impact through a high-value data value chain.
Omnichannel Engagement
Customer Insights & Market Intelligence
Dynamic Pricing & Promotion
Demand Sensing & Inventory Optimization
Why Retail Must Be Recoded
Not reimagined. Not reengineered. Recast from first principles.
Five fractures are breaking retail as we know it.
Websites are Dying
Primary interface shifting to AI. Your e-commerce site becomes invisible
Marketing to Humans is Obsolete
Agents request JSON, not cat videos. Demographic profiling is losing value
Customer Relationships Dissolve
Machine customers optimize for lowest price and fastest delivery
Channel Control Transfers
AI platforms become the new storefronts. Retailers pay rent to gatekeepers
Margin Compression Accelerates
Hyperscaler tolls of 30-40% on a 3-5% margin business
30-40% Rent extraction by AI gatekeepers
The existential question: “How do I maximize operating margin in a world where machines make buying decisions for my customers?”
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Work with a dynamic team
Our energetic team of data experts thrives on collaboration, aiming to grow and unleash possibilities by solving complex data challenges for our clients. We prioritize career progression and continuous development, strongly focusing on an empowered team of individuals, enabling them to realize their maximum potential. Come work with our team of data enthusiasts!
Strategic Solution Areas
Full-stack data & AI solutions across the retail value chain — from customer insight to autonomous operations
Cloud-native data platforms integrating POS, ecommerce, supply chain, and customer data into a unified, AI-ready layer.
40-60% Faster Time-to-Value
Production ML for demand forecasting, dynamic pricing, personalization, and recommendation engines.
2-5% Margin Improvement
CDP, loyalty, and personalization. Journey orchestration and customer data platforms that unify fragmented profiles.
2.5x Revenue Lift
Predictive analytics for inventory, replenishment, and vendor collaboration with real-time visibility.
15-20% Inventory Reduction
Build high-margin advertising capabilities leveraging first-party data as cookies deprecate.
70-80% Margin | 25% of Profit
AI agents that autonomously sense, decide, and act across pricing, replenishment, and store operations.
30-50% Fewer Manual Decisions
Multi-cloud foundation powering autonomous retail
Our productized modules on a multi-cloud foundation — powering autonomous retail operations from data ingestion to agent execution
Multi-cloud architecture deployed on your platform of choice — with built-in data quality, governance, and observability across all environments.
200+ pre-built connectors that unify fragmented retail systems into a single, AI-ready data layer— ingesting from POS, ERP, WMS, CRM, e-commerce, and loyalty platforms in real time.
30+ retail domain ontologies that give your data business meaning — standardizing producthierarchies, customer segments, and promotional calendars into a shared language across systems.
50+ pre-built retail ML models for demand forecasting, price elasticity modeling, churnprediction, and lifetime value scoring — deployable in weeks, not months.
Autonomous AI agents that sense, decide, and act in real time — executing pricing changes,triggering replenishment, personalizing offers, and optimizing store operations without human intervention.
Success Stories
B2B Commerce Analytics
Built unified B2B customer data platform with procurement pattern analysis, segmentation, and marketer productivity tools for the business member segment
$115M
Growth Target
3x
B2B Engagement
25%
Cross-Sell Increase
12Mo
Time to Value
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E-Commerce: Real-Time CDP
Real-time customer data platform with 360-degree unified customer view, lifecycle marketing automation, and ML-powered product recommendation models.
+22%
AOV Increase
3.5x
Email Engagement
$4.2M
Incremental Revenue
12 wk
Time to Value
National Convenience Retailer
Deployed RetailNexus™ platform — Commerce Agents and Retail DataBridge modules unifying 50M+ daily transactions into a single queryable layer with agent-ready product catalog across 13,000+ stores.
+12%
Agent-Referred Transactions
+23%
Avg Order Value
−40%
Customer Acq. Cost
99.7%
API Uptime
Partnership Ecosystem
Strategic alliances with leading technology platforms accelerate data-driven transformations. Our certified teams bring platform expertise that reduces implementation timelines.
Why Mastech for Retail 2.0
19+ active retail accounts across convenience, grocery, warehouse club, and e-commerce segments. Not generalists — domain experts.
Four productized modules — Retail DataBridge, Retail Ontology Suite, PredictSuite, and Commerce Agents delivering 40-60% faster implementation.
Value-based pricing with shared risk/reward. Continuous value measurement. Built-in value engineering and adoption engineering.
Every engagement generates retail data patterns codified into platform IP. 14 retail accounts fueling continuous acceleration.
