Stories of our customer success
Discover our repository of case studies that showcase real-world examples of how we are modernizing data for customers.
How a US Agri-Bank Unified Customer Data with MDM
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Highlights
50% reduction in customer suspect duplicates, significantly improving data quality and integrity.
Faster and more efficient customer onboarding through streamlined data processes.
Stronger compliance and governance controls with centralized data oversight and security.
Overview
A US-based Wholesale Agri-Bank operating through a network of 13 cooperative banks struggled with fragmented customer and organizational data spread across multiple disconnected systems. The lack of a unified data foundation led to inconsistent service delivery, operational inefficiencies, and compliance risks. Mastech Digital supported the bank in establishing a unified data foundation through a centralized Master Data Management (MDM) approach, thereby improving data consistency, governance, and operational reliability.
Client
US Wholesale Agri-Bank
Geography
United States
Industry
Banking & Financial Services
Tech Stack
Reltio Multi-Domain MDM, Reltio Integration Hub (RIH), Reltio FSS Velocity Pack, DCR Workflows
The Challenges
• Disconnected data systems created silos, preventing a unified, real-time view of customers and organizations.• Fragmented and inconsistent data led to inefficiencies and impacted customer experience across cooperative banks.
• Misaligned data sources increased reporting and regulatory compliance risks, as teams relied on multiple versions of the truth.