Back in the early 90’s, while working in India on a Data Networking project at Indian Railways’ Center for Railway Information Services (CRIS), we had embarked on setting up a so-called “Artificial Intelligence Database” for capturing data from the years of actual experience of train guards and conductors, and how their human intelligence played a […]

I once was leading a requirement-gathering session to eventually rollout Salesforce at a client location. During a coffee break, I asked a business user, “What do you think of Salesforce? Isn’t it a neat application?” The answer I got was not sugar-coated at all, but rather, very candid. The business user said, “Throw us any […]

Newer technology innovations have changed the modus operandi of businesses. The difference between how companies were run a few years ago, against now, is largely attributable to the increasing digitization of almost all functions and processes within an organization. Sharing various resources via Cloud computing has been one of the biggest game changers in the […]

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